A quick guide to solve
your doubts

Do you have any doubt? Click on the section and we will solve them for you!

Most answered questions

SHOEMAKING COURSES

How does it work?

EasyShoeMaking process is very simple!

  • Go to the page of the style you'd like to create
  • Select your size (don't forget to check the size guide here)
  • Select the leather or combinations of leathers you prefer
  • Go to the cart, select a shipping method and check out!
  • You will receive a confirmation mail within minutes
  • You will receive the paper patterns
  • You will receive an email with the lifetime keys access to the videos within 24-48h
  • Your tools and components kit will be shipped within 2-6 days

Enjoy your creative time!

Why should I enroll?

If you're looking for a fun, creative, and empowering way to express yourself, try one of our online shoemaking courses! With its friendly and close approach, you'll be able to learn a new skill, create something beautiful, and join a community of like-minded individuals who share your passion for shoemaking. With the convenience of online learning, you can take the course at your own pace and from your kitchen table, literally! EasyShoeMaking courses also allow you to be more mindful about the products you buy and consume. By making your own shoes, you can ensure that they are

What will I learn?

All of the EasyShoeMaking online courses will easily take you through all the steps involved in crafting a pair of shoes by using the "a guanto" technique, from drawing and cutting the upper to stitching the pieces together. You'll learn about all of the different parts and components of the shoes and how to assemble them, as well as techniques for cutting, stitching, and finishing your shoes. And the best part is, you can create your own unique pair and experiment with different materials, colors, and textures to make your shoes truly one-of-a-kind.

What is included?

From start to finish, we've got you covered. The course includes video tutorials that guide you through each step of the process, so you can follow along and learn at your own pace.
All of the components you'll need to make your shoes (some beautiful Italian leather as well!), are included in the shoemaking kit, which is specifically designed for each style, so you can get started right away. Plus, Eleonora, is always just a chat message away to help you solve any doubts you may have along the way.
And to make things even easier, a shoe pattern is also included for you to follow. This pattern has been carefully crafted to help you create a beautiful and comfortable pair of shoes that fit like a glove.

Are shoemaking skills needed?

Absolutely no previous experience is required! Each EasyShoeMaking course is a comprehensive and hands- on experience designed to help you create your very own pair of shoes! No matter if you you're a seasoned.
DIYer or just starting out, you will be able to easy follow up the shoe workshop, which is clear and very detailed. Each course is organized in progressive lessons which can completed at your own pace!

Do I need a sewing machine to make shoes?

A sewing machine is required on most styles, but there are some that can be done without a sewing machine, they are indicated with a little label

Do I need a sewing machine specific for leather?

You don't necessary need a specific sewing machine to sew your shoes, if your sewing machine can stitch through thick denim or thicker materials, you normally won't have problems! Test your sewing machine's capabilities by stitching through some thick scrap materials or leathers if you already own one. If you are unsure, I suggest start with a thinner leather such metallic ones, available on EsyShoeMaking selection.

Are the colors pictured accurate?

I do my very best to show the colors as beautifully as they appear on real, however, please consider that the settings of each monitors are different, it means that colors may differ slightly from the picture you see on your screen.
Please, also keep in mind that leather is a natural material, colors always vary from one to another stock.
If you are uncertain about colors, please, consider contacting me to have a color swatch, so you’ll be sure you’ll get the hue you really want.

ORDERS

When will I receive my order?

Different items in the shop feature different processing time:

    • Shoe Patterns: are sent to your email few minutes after your purchase and are ready for the immediate download
    • Shoemaking Video Courses: you will receive an email with the lifetime keys access to the videos within 24-48h after your purchase
    • Kits, leather, tools and supplies: these items will be shipped within 2-6 days
    • Gift vouchers: are sent to your email few minutes after your purchase and are ready for the immediate download
    • Mentoring: I will contact you within 24-48h after your purchase to schedule a meeting

How can I be sure that my order has been processed correctly?

Thank you for buying from EasyShoeMaking! Shortly after your purchase, you will receive a confirmation email including your order number and a summary of the products purchased.
If you have not received the confirmation email for your order, most frequently the reason is that there has been an error in the email address you provided or the mail ended into the spam folder. If the email is not in the spam folder, please contact me, I will be happy to help!

How can I use a promo code?

You can enter the promo code (make sure to write it exactly as it appears) before confirming the order and making the payment. Only one promo code can be used at a time.
The codes will not apply to products on sale, unless otherwise specified.

I have a problem with my order, what can I do?

If you have any issue with the following: order status, changes in delivery address, errors when placing the order, erroneous products, etc., please contact me so I can help you.

I purchased an online course and I want to change style, can I?

If you have purchased a Ballet Flat Online Course (as an example) and you want to change it to a Loafers Course, sorry, this is not possible. Once you have purchased a course it can't be exchanged for a different one.

Can I change options on my order, once the purchase is done?

Once an order is received you can't modify any of its features, including kind of leather and kind of style.

Can I change the size of the kit, once the purchase is done?

Yes, you can change to a different size only if the request is done before your order has shipped.

Can I change the shipping address once the purchase is done?

Yes, you can give a different shipping address only if the request is done before your order has shipped.

SIZING

Do EasyShoeMaking's shoes fit true to size?

All of EasyShoeMaking soft and comfortable shoes run a bit small, having the right size is key to enjoy them the most, in order to have a perfect fit, the best is to follow the sizing instructions detailed here.
Feel free to contact me if you have some doubts about fitting and sizing!

PAYMENTS

What kind of payment do you accept?

You can pay for your order via:
– Credit/Debit Card ( Visa, Mastercard, Maestro ) via Stripe
– Credit/Debit Card ( Visa, Mastercard, Maestro )
– Paypal
Transactions on this website are handled by a secure payment platforms managed by our partner REDSYS,
STRIPE and PAYPAL. Any payments you make on this site are totally secure.
All of the transactions are in Euros.
Prices can be also shown in US$, these prices are linked to the fluctuation of the currencies euros/USD$ and updated daily.

I'm not sure my payment went through, what can I do?

If your payment wasn’t successful and you cannot complete your purchase, please contact me, I ́ll be delighted to help you.

SHIPPING

Do you ship to my country?

Sure! I do ship worldwide!
Once your order is received, it will be dispatched as soon as possible, normally within 2-3 days, with the
exception of weekend and bank holidays, in these cases this may be stretched up to 4 or 5 days.
► DOMESTIC shipping within Spain has a delivery estimate of :
1-3 working days
► INTERNATIONAL:
You can choose in between:
- Standard Shipping: it's a registered service which includes tracking number and signature on delivery.
This has a delivery approximate estimate of :
7-10 working day for Europe
7-15 working days for everywhere else.
- Express Shipping: it's a registered service which includes tracking number and signature on delivery.
This has a delivery approximate estimate of :
1-2 working day for Europe
2-4 working days for everywhere else.
Upgraded shipping can be sent with DHL, UPS or TNT depending on where you live.

My package is taking long time to arrive, what can I do?

Occasionally, some orders are delayed at customs, which increases the delivery time; if your parcel was shipped via Correos (Standard shipping) you can contact your local post office and ask for some info providing them the parcel tracking number.
If you upgraded your shipping you can contact the shipping courier office in your country and provide your tracking number, they will help you.

How can I track my order?

Log in into your EasyShoeMaking private area to track your package and check delivery status. There is a link that will redirect you to the carrier website, where you can get an updated status of your order.

About Custom Fees

Your parcel may occasionally be retained at customs upon arrival in your country and the payment of duties and taxes may be requested.
Buyers are responsible for any duty, fees or tax charged by local Custom on imported goods into each country so, please, make sure you are aware of your country's import charges.

RETURNS AND REFUNDS

Can I return an item?

I really want you to be super happy with the items you have bought at EasyShoeMaking, however, in case you are not satisfied with your purchase, you can return physical items within the next 14 days from the moment you received your order.
Due to their nature, digital items such videos, shoe patterns and gift vouchers can't be returned/refunded.
In case you have bought a shoemaking course, which is a product that includes digital and physical items, you can return:

  • The shoemaking kits withing 14 days
  • The shoemaking video only in case we didn't send you the key for the acces

I want to return an item, how can I do it?

In case you wish to return an item, please, contact me and I will detail how to proceed.
In order to be returned, the item must be in the same condition as you received it, unused, undamaged and in its original packaging.
Buyer is responsible for the shipping cost of the returned item and possible custom fees generated by the shipping.
Once I will have received the item and checked it, your refund will be issued within 7 business day, using the same method you used to pay the order.
Please, consider that it can take few days for your bank or credit card company to process and the refund on your account to clear.
The amount to be refunded will be the cost of the item only, shipping cost cannot be refunded.

CANCELLATIONS

Can I cancel my order?

Yes, you can cancel your order within 24h from the purchase. In order to request a cancellation, please, contact me here.
Due to their digital nature, Shoe Patterns and Gift Vouchers purchases cannot be cancelled and refunded.
Shoemaking videos are digital items as well, you can cancel your order within 24h from the purchase only in case we didn't send you the key for the access.

More doubts?

If you have more doubts or questions, please, feel free to contact me!

WHY LEARN TO MAKE SHOES WITH US