RETURN and REFUND POLICIES
I really want you to be super happy with the items you have bought at EasyShoeMaking, however, in case you are not satisfied with your purchase, you can return it within the next 14 days from the moment you received your order.
In case you wish to return an item, please, contact me and I will detail how to proceed.
In order to be returned, the item must be in the same condition as you received it, unused, undamaged and in its original packaging.
Buyer is responsible for the shipping cost of the returned item and possible custom fees generated by the shipping.
Once I will have received the item and checked it, your refund will be issued within 7 business day, using the same method you used to pay the order.
Please, consider that it can take few days for your bank or credit card company to process and the refund on your account to clear.
The amount to be refunded will be the cost of the item only, shipping cost cannot be refunded.
All returned eligible items will be refunded, exchanges aren’t possible, in case you want to have a different item, I invite you to purchase the one you desire at www.easyshoemaking.com.
Online shoemaking courses and gift vouchers can’t be returned/refunded.
If you have received a defective or incorrect product, please reach me out and we will do my best to put things right
If you have questions, please, feel free to contact me, I will be happy to help!